Healthy Communication
Wednesday, December 30, 2009 at 4:02AM Have you ever felt frustrated when talking with a friend or family member about an important matter and they don’t seem to be listening? Have you ever felt misunderstood when someone criticizes you? Can you remember a time when something you thought would be a simple conversation turns into a big fight instead? Some basic but important communication skills can help things go more smoothly.
What is communication?
“Communication” often means talking with other people, but it also refers to interactions like hand gestures or making “faces” (rolling eyes, frowning, smiling). Some types of communication help people relate to one another in positive and healthy ways, while other types can make people feel angry, upset, and hurt. Healthy communication is not always easy, but it can help you feel more satisfied and happy in your life.
Talking Skills
The ways we talk to one another can make a huge difference in how we feel. Just think of the last time someone complimented you on your cooking, your hospitality, or your child’s behavior. These simple comments can really brighten the day and make us feel good about ourselves. Now think of the last time someone called you a rude name, yelled at you, or refused to speak with you. These short moments can leave us feeling down, lonely, and worthless for a long time.
We can easily have a positive impact on other people by telling them what we appreciate about them, saying thank-you when others help us out, and by finding better communication tools to use when we are upset or angry. Some good tools to remember are:
- Take a break and come back to the conversation when you are calm.
- Talk about the problem, not the person. People can come together to solve problems, but when we attack people we end up on different sides.
- Use words like “I feel upset when . . .” or “It’s frustrating for me when . . .” to explain why you are unhappy.
- Set a time limit for the conversation. Most people find it difficult to talk for hours about a problem. If something has been a problem for a long time, you might need to plan several short conversations to work it out.
Listening Skills
Another important aspect of communication is listening. The ways we listen to one another can make a huge difference in how we offer support one or resolve conflicts. Can you remember a time when you felt really good, just because a friend listened to your story? Can you think of a time when someone didn’t listen so well and you felt disappointed? These experiences can either help us build support in life or leave us feeling unable to trust other people, leading to isolation.
When others are talking to you, the most important thing you can do is listen. You don’t have to solve everyone’s problems; often just being present to hear what a loved one has to say can be help enough. You can also kindly set limits by telling the other person how much time you have available. In this way, you can be supportive and also take care of your own responsibilities. If it seems like the person needs more help than you can give, you can suggest that they talk with a counselor or doctor to find the right assistance.
Start the New Year off right by reviewing your communication skills and the strategies you use to interact with family and friends. What are you doing well that helps build up the relationships in your life? What could be improved? Embrace what you are doing well, and consider taking some steps to adjust communication habits in areas that are not as satisfying. Practice new ways of expressing yourself that might lead to opportunities for connection rather than alienation in your relationships with loved ones. Turn toward your partner to listen to a concern, rather than turning away with defensiveness. Consider compromise that everyone can live with. Choose your battles, and find caring ways to express yourself even when conversations are difficult. Locate common ground and utilize shared goals as a foundation for connection as you ring in 2010.
A previous version of this article was published in The Voice.

